We are fully committedon the health and safety of our colleagues, customers and the community aroundus. We have taken all the necessary measures in line with the governmentguidelines to give the best possible protection to our internal and external stakeholders.

It is an exclusive showcase where we offer uniquehigh-quality products realised by the best fashion designers, our ambassadorsin the world for the Made-in-Italy.

We aim to search for the hidden gems of the Made-in-Italyand bring them to life on our platform. Please read their unique story and howthey realise their extraordinary creations in section Designers.

All our products are high quality expression of the Made-in-Italy produced by our fashion designers. We carefully select our suppliers to make it sure we offer you only the real Made-in-Italy and its absolute unique style.

Some products are immediately available, you can find them tagged with the “Ships Immediately” label. We cannot guarantee that all the items are available at the moment of the order, so all the orders we receive are subject to the availability of the products on the supplier’s end.

We are based is in London, UK. However, our fashion designers live and work all over Italy. For each of them you can find a detailed bio in our Designers section.

As we do not compromise on the quality of our products, so we recognise our obligation to ensure that all suppliers are operating ethically. We stress to our suppliers that is important that they protect their employees' health and safety and basic human and environmental rights.

Default prices are shown in GBP (Pound Sterling), but you can convert into your favourite currency using the calculation box on the website. Final Credit Card and PayPal debited amounts may vary based on currency fluctuations and bank commissions.

The Italian Secrets accepts all main payment methods, including credit cards(Visa, Mastercard, American Express), Paypal, Google Pay and Apple Pay, WeChat Pay, Alipay and Union Pay. For further information, please refer to The Italian Secrets Terms &Conditions.

We keep your personal data private and confidential and only give it out with your consent or if legally permitted to. For further details, please refer to The Italian Secrets Privacy Policy.

No, all you need is an email address. However, if you create an account with us, you will have the following benefits: Track your orders and review past purchases; Request an exchange or return directly from your account; Add pieces you would like to buy to your Wish List

Save your address and card details so you can shop even smoother in future.

We ship worldwide with our courier partner UPS.

Shipping is free worldwide for orders over £150.

Shipping cost below £150 varies according to continent and dimensions/weight of the package. However, no worries. We have struck a great deal for our customers so you still be able to save a solid discount over the standard fees!

Duties and Taxes are included in the price shown on the website. You will see the full breakdown at the checkout.

Once the product is ready, we provide standard shipping (3-5 working days) with our courier partner UPS.For further information, please refer to The Italian Secrets Terms & Conditions.

However, if you are in a rush and you wish have the next day delivery, don’t worry! You can select the option ‘express delivery’ and pay for this delivery.

Please note that The Italian Secrets or our shipping partner will not be held responsible for any loss or damage that may occur once your order has been delivered as set out above.

You can change your shipping details at any time before that parcel left the warehouse, by sending an email at customercare@theitaliansecrets.com.

The Italian Secrets accepts returns of unworn, unwashed, and undamaged items, with no signs of use, for refund or exchange. The security tag must still be intact and attached to returned items. In case the box provided by the supplier is no longer available, you may use another type of packaging suitable for the shipment of our items.

Your returned item must arrive at the supplier’s address no later than 14 days after receiving the original purchase. It is important your returned time arrives at the supplier’s address within 14 days.

If you return only some product/s of your order and the amount of the product/s you keep goes below the 150€ free shipping threshold, the shipping amount will be deducted from the refund.

For further information, please refer to The Italian Secrets Terms & Conditions.

We have summarised the key steps you need to follow:

1.Send a return request to customercare@theitaliansecrets.com along with order number, reason, pictures, and the name(s) of the item(s) you want to return.

2. Our Customer Service will give you a return authorization number within 24 hours.

3. Pack up the item(s) you want to return. At the same time, our supplier will set-up a pick-up which best suits you to return your order.

4. Once our supplier receives the package, they will inform us and we will process your refund.

For further information, please refer to The Italian Secrets Terms & Conditions.

Once the supplier has received the returned item and confirmed that this is consistent with the conditions described at point 6 above, we will process the refund. For orders paid by Credit Card, the refunded amount will be available to clients in roughly 10 days and within their next billing statement. Processing time may vary depending on the Credit Card Company. For further information, please refer to The Italian Secrets Terms & Conditions.